Vocal Biomarkers:
The Future of Health Monitoring
Distinctive Voice Patterns: Reflect an individual’s health and psychological state. Detect conditions like Alzheimer’s, depression, and anxiety. Ideal for use in contact centres.
The science behind vocal biomarkers
Changes in voice characteristics—such as pitch, tone, and other nuances—can reveal valuable insights into a person’s health and emotional state.
Voice Analysis for Health Insights
By analysing these vocal characteristics, we detect potential health issues or emotional states. This concept gained traction in the early 2000s for medical diagnostics and monitoring.
Proven Indicators
Studies show that changes in vocal patterns can indicate conditions like Parkinson’s disease, Alzheimer’s, depression, and more.
Contact Centre Improved Interactions and Enhanced Outcomes
Leverage the Power of Vocal Biomarkers to:
01.
Identify Vulnerabilities
Detect emotional distress or health concerns early in the call.
02.
Provide Personalised Support
Tailor interactions to meet specific needs.
03.
Improve Customer Satisfaction
Create more meaningful and effective connections.
04.
Demonstrate Social Responsibility
Show your commitment to the well-being of your customers and the community.
05.
Demonstrate Social Responsibility
Show your commitment to the well-being of your customers and the community.