About Us: Our Mission
Our Mission
We are committed to revolutionising contact centres by empowering organisations to create a more inclusive and supportive environment for all customers. Our AI-powered technology helps identify and address vulnerabilities, ensuring that every caller receives the support they need.
A Tool for Early Detection of Undeclared Customer Vulnerabilities in Regulated Contact Centres
Regulators stress inclusion, but many vulnerable customers remain unidentified due to stigma, transient vulnerabilities, or reluctance to share personal details…
Why Choose Us?
01.
Leading technology
Our vocal biomarker technology is at the forefront of innovation in customer support.
02.
Regulatory compliance
Ensure compliance with industry regulations and mitigate risk.
03.
Enhanced customer experience
Deliver exceptional support to all customers, improving satisfaction and loyalty.
04.
Seamless integration
Easily integrate our solution with your existing contact centre and CRM systems.
05.
Cost reduction
By monitoring the well-being of agents, we help prevent stress and burnout, reducing churn and associated recruitment and training costs.